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31 stories
🇫🇷 Le Figaro
National & Local

"You have to fight with customer service": users of Île-de-France transport complain about double-charged trips

Users of Île-de-France transport are voicing frustrations over being charged multiple times for the same journey, prompting Île-de-France Mobilités to introduce a mediator to address these billing disputes.

Feb 25 • 13:50 UTC
🇩🇪 FAZ
National & Local

Officials report: Andrew allegedly billed massages as expenses

Former Prince Andrew is accused of improperly billing for massages as travel expenses while serving as a trade envoy for the UK.

Feb 23 • 11:03 UTC
🇧🇷 G1 (PT)
National & Local

Sanasa admits error in water bills for social tariff issued with higher amounts and promises new bills

Sanasa, the mixed company responsible for sanitation in Campinas, Brazil, admitted to issuing incorrect higher water bills to some residents eligible for social tariff rates and promised to issue corrected bills soon.

Feb 22 • 16:31 UTC
🇧🇷 Folha (PT)
National & Local

Sabesp confirms illegal charge to properties without sewage connection in SP and will refund the amounts

Sabesp has acknowledged overcharging sewage rates to properties without a sewage connection in São Paulo and will issue refunds.

Feb 21 • 16:14 UTC
🇺🇸 Fox News
Life & Tech

YouTube TV billing scam emails are hitting inboxes

Scammers are sending fraudulent emails claiming to be from YouTube TV regarding billing issues, targeting individuals who do not subscribe to the service.

Feb 20 • 18:00 UTC
🇫🇮 Yle Uutiset
National & Local

Serious warning to the welfare area about billing mess - deputy ombudsman: customers should have been approached by letter

The Deputy Ombudsman criticizes the welfare area of Varsinais-Suomi for delayed collection of old bills, emphasizing the need for clearer communication with customers.

Feb 20 • 11:00 UTC
🇸🇪 SVT Nyheter
National & Local

Assistance company suspected of fraud – the municipality files a police report

The Linköping municipality has reported suspected fraudulent billing practices by Lilja Assistans, leading them to terminate their contract and take over the personal assistance services provided by the company.

Feb 19 • 06:27 UTC
🇺🇸 Fox News
National & Local

Heavily-redacted audit finds Minnesota Medicaid had widespread vulnerabilities

A recent audit revealed significant vulnerabilities in Minnesota's Medicaid program, potentially allowing fraudulent billing practices to go undetected and suggesting over $1 billion in taxpayer savings through improved oversight.

Feb 18 • 21:21 UTC
🇵🇱 Rzeczpospolita
National & Local

Pain treatment in hospitals. NFZ detects irregularities. Behind it are the money

The National Health Fund (NFZ) in Poland has uncovered financial irregularities in the billing of pain treatment services related to spinal procedures across several hospitals.

Feb 17 • 12:23 UTC
🇳🇬 Punch
National & Local

Step-by-step to resolve power supply challenges – NERC

The Nigerian Electricity Regulatory Commission has issued guidelines for consumers to address power supply and billing issues by first contacting their Distribution Companies.

Feb 17 • 08:32 UTC
🇸🇰 Postoj
National & Local

Financial Flows in Healthcare / Bory Hospital Charged Dôvera for One-Day Knee Surgery as if it Were a 34-Day Hospitalization

A patient at Bory Hospital was charged for a one-day knee surgery as if it were a 34-day hospitalization, raising concerns over healthcare billing practices in Slovakia.

Feb 16 • 12:46 UTC
🇳🇬 Punch
National & Local

NLC slams DisCos for classifying consumers into bands, threatens strike

The Nigeria Labour Congress has threatened an industrial strike over the poor performance of the country's electricity grid and discriminatory consumer billing practices.

Feb 15 • 18:37 UTC
🇨🇦 Global News
National & Local

‘I’m not a bank but I feel like one’: N.S. utility customers say billing issues unacceptable

Nova Scotia Power customers are expressing frustration over unexpectedly high electricity bills following a company cyberattack that disrupted accurate meter readings.

Feb 12 • 18:38 UTC
🇳🇬 Punch
National & Local

Ikeja Electric explains tax ID requirement for electricity bills

Ikeja Electric has announced that electricity bills will require valid customer identification details as mandated by the Nigeria Tax Act 2025, affecting primarily corporate customers.

Feb 12 • 17:47 UTC
🇸🇪 SVT Nyheter
National & Local

Region Sömland Criticized After Decision on Healthcare Apps: "Under All Criticism"

Region Sömland has issued a written warning to two healthcare app companies due to incorrect invoicing, facing backlash for their decision not to pursue financial claims against them.

Feb 12 • 15:37 UTC
🇳🇬 Punch
National & Local

Ikeja Electric demands tax identification details from customers

Ikeja Electric Plc has announced that starting January 1, 2026, all electricity bills must include valid identification details in line with the Nigeria Tax Act (2025) to be considered valid.

Feb 12 • 00:14 UTC
🇸🇪 SVT Nyheter
National & Local

Region Sörmland warns digital care providers after billing errors

Region Sörmland issued warnings to digital care providers for submitting incorrect invoices for services deemed not qualifying as proper medical care.

Feb 11 • 11:43 UTC
🇦🇺 ABC News AU
National & Local

More than 80 percent of GP visits bulk-billed, according to new data

New government data shows that bulk-billing rates for GP visits in Australia have increased to over 81 percent following a multi-billion-dollar health policy commitment.

Feb 10 • 11:31 UTC
🇲🇽 El Financiero (ES)
National & Local

Journalist Jonathan Pardiñas denounces fraud at Hospital DioMed: 'They wanted to charge more than 700 thousand pesos'

Journalist Jonathan Pardiñas revealed a fraudulent billing issue with Hospital DioMed involving excessive charges for a medical procedure.

Feb 10 • 03:35 UTC
🇨🇦 Global News
National & Local

Regulator plans two-part inquiry into last year’s cyberattack at N.S. utility

Nova Scotia’s energy regulator is initiating a two-part inquiry into a cyberattack on Nova Scotia Power that compromised customer data and led to billing issues.

Feb 9 • 15:42 UTC
🇵🇱 Rzeczpospolita
National & Local

Almost 400 thousand false invoices in 2025. Are fakes in KSeF a new problem?

In 2025, nearly 400,000 false invoices were identified by Poland's National Revenue Administration, raising concerns over the increasing prevalence of fraudulent billing practices.

Feb 9 • 11:26 UTC
🇨🇿 Novinky.cz
National & Local

Is there an error in the energy billing? People can complain, but preferably in writing

Czech citizens are advised to file any complaints regarding errors in their energy bills in writing to ensure proper resolution.

Feb 9 • 08:21 UTC
🇦🇷 La Nacion (ES)
National & Local

To pay or not to pay the fee? What happens in CABA

The government of Buenos Aires has suspended the collection of the vehicle tax after discovering errors in the billing amounts, asking residents to defer payments until corrections are made.

Feb 6 • 16:50 UTC
🇩🇰 Politiken
National & Local

Extra billing in January: How much more expensive your heating will become

HOFOR has raised heating prices by 3% starting November 1, 2025, due to an unexpected increase in demand contrary to previous mild weather expectations.

Feb 6 • 07:30 UTC
🇩🇰 Politiken
National & Local

Extra billing in January: How much more expensive your heating will be

HOFOR announced a price increase of 3% for heating as expectations of a mild winter changed due to actual weather conditions, impacting consumers in Copenhagen.

Feb 6 • 07:30 UTC
🇧🇷 G1 (PT)
National & Local

Toll booths on the Imigrantes and Anchieta highways will be demolished and billing will be automatic in July; understand

The traditional toll booths on the Imigrantes and Anchieta highways will be demolished to implement an automatic billing system called free flow starting in July.

Feb 5 • 22:58 UTC
🇩🇪 Die Welt
Crime & Justice

Court of Auditors criticizes 'too high' fee notifications from police - costs partially doubled billed

The Court of Auditors of Rhineland-Palatinate has criticized numerous erroneous police fee notifications, highlighting instances of both excessive and duplicate billing for police operations.

Feb 3 • 11:56 UTC
🇩🇪 Die Welt
Crime & Justice

Probation sentence for the national team's head chef

Anton Schmaus, the chef of the German national football team, has been sentenced to nine months probation for false billing, which he denies and plans to appeal.

Jan 16 • 16:57 UTC
🇭🇷 Večernji List
Crime & Justice

The handyman just flipped the circuit breaker, woman left in shock after the bill: 'I felt dizzy, I was like on a remote control'

A Munich resident experienced a shocking bill after an emergency handyman visit to fix her power outage, only to be charged exorbitantly for a trivial task of flipping a circuit breaker.

Jan 14 • 07:32 UTC
🇬🇧 Guardian
National & Local

Almost twice as many Australian GP clinics bulk billing since Medicare incentive changes, analysis suggests

An analysis shows that the rate of bulk billing at Australian GP clinics has nearly doubled since the implementation of government incentives in November, increasing from 20.7% to 40.2% by the end of 2025.

Jan 11 • 14:00 UTC
🇪🇸 El País
National & Local

From mattress warehouse to billing 262 million: the miracle of Kave Home, the family business that succeeds worldwide

Kave Home, a family business based in Tordera, has achieved remarkable success with a logistics center of 53,000 square meters and annual revenues of 262 million.

Jan 3 • 04:30 UTC

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