COGNICURRENT

A Finnish court has convicted a sex shop employee of rape after an incident involving a young male customer and a whip testing in the store.

'Senukai' stores in the Baltic region are implementing advanced solutions to enhance their operations and customer service through automation and digital pricing.

A man was raped by a porn shop employee in Helsinki during a customer interaction in January 2023.

Foodora is set to cease operations in Finland on Friday, reminding customers that all unused discount codes will expire by the end of the day.

Lloyds Bank will no longer allow the opening of certain accounts in branches, pushing customers to use its digital platform instead.

Japan's Rapidus, a state-backed semiconductor company, is striving towards mass production of cutting-edge 2-nanometer semiconductors by late 2027, yet acknowledges significant challenges in customer acquisition and production stability.

A holidaymaker experienced a distressing trip to Tenerife after easyJet lost her luggage for ten nights, leading her to take legal action against the airline.

Jutta Larm shares her personal experiences and reflections in a recent interview, discussing laughter, meditation, and her emotional moments.

A customer service representative from a Finnish electricity company describes her experiences with distressed customers overwhelmed by high electricity bills amid a difficult financial climate.

Burger King is launching an AI chatbot named Patty to monitor employee interactions with customers, specifically looking for polite phrases like 'please' and 'thank you.'

A recent survey by Which? revealed Ryanair as the worst short-haul airline in the UK based on customer satisfaction.

Ryanair has reacted angrily after being ranked the UK's worst airline in a survey conducted by Which?, which highlighted significant customer dissatisfaction in areas like seat comfort and service.

The Finnish clothing brand Bypias responds to public criticism in a customer newsletter, denying allegations made against it.

An Estonian consumer faced a costly experience due to a misleading error in the bus operator's information systems, resulting in over €600 in extra expenses.

Colombian bank Bancolombia has publicly apologized to its clients for failures in its digital and transactional services, ensuring it is working on stabilizing its systems.

A 64-year-old woman died in a lottery house in Teresina, Brazil, while waiting for service, raising concerns over emergency response and customer safety.

A young man assaulted a shopkeeper after being denied tea.

Piraeus Bank reported a significant profit of 1.070 billion euros for 2025, reflecting strong customer loan growth and financial performance.

Coupang has confirmed that around 200,000 Taiwanese user accounts were part of a significant data breach affecting its global customer base last year.

The hotel industry is increasingly adopting dynamic service bundling solutions inspired by the airline sector, aiming to enhance customization for guests.

Coupang's interim CEO Harold Rogers recently appeared before the U.S. House Judiciary Committee amid ongoing scrutiny over alleged discrimination against American tech firms by the Korean government, following a massive data breach involving sensitive customer information.

A restaurant in Vilnius, 'Livin', has closed due to financial difficulties, highlighting the struggles faced by the restaurant industry amid rising costs and declining customer numbers.

Danes have experienced significant postal delays and chaos since Dao took over mail delivery on January 1, leading to over 15,000 customer inquiries about missing items.

A video showing an online delivery boy eating blueberries from a customer's order has gone viral, sparking outrage among viewers.

Nationwide Building Society has updated its account offerings and addressed customer inquiries regarding accessibility of account options ahead of new limit changes.

Dozens of Finnish users are experiencing severe problems with their Samsung phones following the latest software update, including issues with their SIM cards and data loss.

Financial companies will still bear customer protection responsibilities even after selling delinquent debts to collection agencies, aiming to prevent excessive recovery practices against those who have fallen behind on payments.

Lafarge Africa Plc held the 2025 Customer & Transporter Awards in Lagos, honoring its top trade partners with vehicles and other prizes for their outstanding performance.

Qantas reports a significant $1.46 billion half-year profit, attributing the growth to high customer demand and new aircraft investments.

Per Barkström from Mälarenergi discusses the importance of evenly distributing electricity consumption throughout the day to utilize the existing power grid more efficiently.

The third generation of Mazda's best-selling model focuses on practical improvements rather than radical changes to meet customer demands.

Shein's first physical store in Paris is struggling with low customer turnout despite announcing plans to open five more locations in France.

The Bank of Lithuania is proposing significant regulatory changes to protect customers from fraud, including requirements for banks to reimburse customer losses due to fraud.

Users of Île-de-France transport are voicing frustrations over being charged multiple times for the same journey, prompting Île-de-France Mobilités to introduce a mediator to address these billing disputes.

The Association of Appliance Stores of Ecuador (Asadelec) warns that motorcycles are being sold and delivered without registration in Ecuador, shifting the responsibility for registration to the customer.

The Supreme Court of Spain has ruled in favor of customers in a landmark case against Carrefour's revolving credit cards, allowing for the recovery of excessive interest charges.

M&S's £20 scallop cushion is receiving 5-star reviews for its quality and easy maintenance, making it a popular choice among shoppers.

Frank Arnautovic mistakenly received 10 million kronor from SEB and feels accused after notifying the bank about the error.

Escalating violence in Jalisco, following the death of drug lord Nemesio Oseguera, has led companies like Honda and Michelin to alter their operations for safety, while service providers have closed customer service centers in the region.

High street banks in the UK are offering significant bonuses to current account customers who switch to their services, with certain customers eligible for up to £500, particularly from Lloyds, Barclays, and Santander.

The online furniture store "N1 Home" in Latvia faces scrutiny due to numerous customer complaints about unfulfilled orders and delayed refunds.

Elkjøp has acquired Eplehuset, aiming to maintain its brand and operations while reinforcing its commitment to customer service.

Norway's regulatory body Nkom is set to supervise Telia following a serious data breach involving significant amounts of customer communication data.

Flete.com, led by Marco Reyes in Mexico, aims to significantly increase its cargo transport from 2,500 in 2025 to 13,000 by 2026 with a $20 million investment focused on technology and customer base expansion.

Lamborghini has cancelled its electric vehicle project due to low customer interest.

Vilarejo Acabamentos emphasizes a personalized approach in home renovation and design, acting as a partner throughout the process to help clients create meaningful spaces.

A bar owner in Vila Velha, Brazil, was allegedly murdered by a customer over a debt that became a motive for killing, linked to loan sharks.

WhatsApp has launched Business AI, a new feature designed to help small businesses automate customer responses and enhance sales in Argentina and 16 other Latin American countries.

The article discusses the risks and experiences associated with device treatments for skin care, prompting readers to share their personal anecdotes.

A man was arrested for robbing a pharmacy in Mirassol, SP, after pretending to be a customer and holding employees at gunpoint with a fake revolver.