Hearing reveals panic at Optus call centre as Triple Zero crisis unfolded
A Senate inquiry discusses the chaos that unfolded at an Optus call center during a significant failure of the Triple Zero emergency service system.
Call Center Fraud: Telephone Fraudster Steals 13,000 Euros
A senior citizen in Stockdorf, Germany, lost over 13,000 Euros to a fraudster posing as a bank employee.
Violence 'Paralyzes' Jalisco: Walmart and Honda Adjust Operations; Megacable and AT&T Handle Call Center
Escalating violence in Jalisco, following the death of drug lord Nemesio Oseguera, has led companies like Honda and Michelin to alter their operations for safety, while service providers have closed customer service centers in the region.
Kindergartens in the center of Warsaw are emptying. The city sounds the alarm
Warsaw's kindergartens are facing declining enrollment due to a drop in birth rates, prompting the city to call for greater parental support in choosing municipal facilities.
A fraud call center in Ukraine was liquidated during an international operation
An international operation resulted in the dismantling of a fraud call center in Dnipro, Ukraine, which lured victims into cryptocurrency investment scams.
Morning Mail: NDIS call center staff 'burnt out'; the rise of AI in Australian schools; armed man killed at Trump’s Mar-a-Lago estate
The article discusses burnout among NDIS call center staff, the rapid adoption of AI in Australian schools, and an armed intruder being shot at Trump’s Mar-a-Lago estate.
VG: The Center Party Wants to Call Former Foreign Ministers to Epstein Hearing
The Center Party in Norway is seeking to summon all former foreign ministers from the last 20 years to a hearing following new revelations from Epstein documents.
Will call Støre and Søreide to Epstein hearing
The Center Party in Norway plans to summon foreign ministers from the past 20 years to a committee hearing following revelations involving Jeffrey Epstein.
Council at Nawrocki's. Criticism of SAFE and Czarzasty's call for resignation?
The National Security Council is at the center of a dispute between the presidential office and the government regarding safety issues and the SAFE program.
Rai Vigilance, the majority boycotts the appointment. Floridia: 'Stop the stalemate, I call CEO Rossi'
The Rai Vigilance Committee faced another stalemate as the center-right majority members boycotted the session meant for appointing Simona Agnes as the company's board president, prompting the committee president to summon CEO Giampaolo Rossi.
How much does a call center worker earn in February 2026 and how is the hourly wage affected
A recent agreement between labor and management representatives in Argentina will increase call center workers' wages starting February 2026.
Retroactive payment or salary increase according to inflation, companies await a decision on sectoral adjustments for 2026
Companies are awaiting a decision on whether to implement sectoral salary adjustments for 2026, as current salaries for junior salespeople and call center advisors have seen minimal increases that do not keep pace with inflation.
A Drunken Man Laid Down in the Doorway of a Shopping Center in Vilnius and Asked to Call the Police
A drunk man was reported lying in the doorway of a grocery store in Vilnius on February 5, insisting on calling the police to be taken to a shelter.
Minister Vučković reacted to Tomašević's post about CGO: 'He lacks shame'
Minister of Environmental Protection and Green Transition Marija Vučković responded to Zagreb Mayor Tomislav Tomašević's call for citizens to join the fight against what he described as institutional violence by Andrej Plenković and the HDZ, following a positive assessment from the Ministry regarding the Center for Waste Management in Zagreb.
Court ruling: Airline liable for information provided by its call center employees
A court ruling mandates that an airline pay three passengers replacement tickets worth 15,000 euros due to incorrect information provided by a call center employee.
Court ruling: Airline liable for information provided by its call center staff
A court has ruled that an airline must pay €15,000 in replacement tickets to three passengers due to incorrect information given by a call center employee.
The Vannacci Effect in Parliament: the two coalitions are increasingly distant
The attempt to find a common response to the violence in Turin failed before it even started, with no fruitful results from the phone call between Giorgia Meloni and Elly Schlein after the clashes at the demonstration for the closure of the Askatasuna social center.
Call from the blood transfusion center: Come donate blood, all blood types are needed
The Croatian Institute for Transfusion Medicine appeals for healthy citizens to donate blood as supplies of all blood types are critically low due to various factors including holidays and seasonal illnesses.