At the end of last year, the Argentine Federation of Commerce and Service Employees (FAECYS) announced a new wage agreement for call center workers under the Collective Bargaining Agreement 781/20, which is scheduled for adjustments until March 2026. This agreement includes a significant wage increase, aimed at providing better compensation for workers in this sector, who often face challenging working conditions and demanding environments.

According to FAECYS's press release, a non-remunerative sum of $60,000 will be given to workers for the month of December 2025 as part of this agreement. This increase aims to improve the financial situation of call center employees, which is particularly important given the volatile economic conditions in Argentina. The agreement was signed by key figures within the FAECYS, and highlights the ongoing efforts to negotiate fair wages for workers in the commerce and service sectors.

The implications of this wage adjustment are multifaceted, not only potentially boosting the earnings of call center employees but also affecting the overall market for such jobs in Argentina. By establishing a precedent for wage increases, the agreement may influence other sectors as well, highlighting the importance of collective bargaining in improving worker rights and conditions amidst a challenging economic backdrop.