Passengers on CPTM's Line 12-Safira experienced significant delays on March 12, 2026, with travel times increased from 40 minutes to over an hour due to operational changes.
On the morning of March 12, 2026, commuters using the Line 12-Safira operated by Companhia Paulista de Trens Metropolitanos (CPTM) faced unexpected delays, resulting in travel times between Itaquaquecetuba and the Brás station extending from an average of 40 minutes to over an hour. The disruptions began early in the morning, causing a significant backlog and resulting in crowded platforms, as travelers waited for updates on the status of their journeys.
The CPTM reported that the delays stemmed from a malfunction in a track switching device (Aparelho de Mudança de Via, AMV) located near the Engenheiro Goulart station. In response to the incident, trains had to operate at reduced speeds and spend more time at each stop between Engenheiro Goulart and Tatuapé, therefore complicating the usual flow of service on the line.
Such operational failures not only inconvenience daily commuters but could also result in a broader impact on the public transportation system in São Paulo, where timely and efficient transit is crucial for the economy and daily life. The agency's ability to address these failures effectively will be key in maintaining public trust and satisfaction regarding mass transit reliability in the region.
