The Citizen Service (SAC) units in 22 cities across the interior of Bahia have recently expanded their operating hours to enhance the issuance of the new National Identity Card (CIN). This change comes as part of an effort to improve public service accessibility, particularly for residents in smaller municipalities such as Amargosa, Bom Jesus da Lapa, Itamaraju, Santo Estevão, and Tucano. The initiative started on Monday, April 2, and reflects the local government's commitment to streamlining identity verification processes for citizens.

According to the Bahia State's Secretariat of Administration (Saeb), these SAC points serve as more compact units designed to deliver essential services more effectively to the public. The expectation is that by extending the hours of service, the number of identity card issuances will significantly increase, providing a necessary update for many citizens who require documentation.

Individuals wishing to obtain the CIN must attend these service points in person, as the issuance process operates on a first-come, first-served basis, from Monday to Friday. Applicants are required to present an original birth certificate or a current civil status document when applying for the new identity card. This extension of service hours is expected to reduce long wait times and improve the overall customer experience for those seeking to obtain their official documents in these regions.