Customers across Finland who placed orders for furniture from furniture giants Askola and Sotka, both part of the Indoor Group, are grappling with uncertainty after news broke of the company's bankruptcy filing. Reports indicate that many customers, including a man from Hausjärvi who ordered a bed, feel direct frustration as they visit physical stores only to find them closed, illustrating the challenges and financial losses they are facing, with some claiming losses of up to 1500 euros.

The situation has been compounded by a lack of communication from the company. Customers previously received messages informing them their orders were delayed, but as time progresses without updates or responses from the company, anxiety is mounting. An Espoo man who ordered a bench worth around 600 euros recounts that he has not received any communication about his order, and calls to the company's hotline remain unanswered, intensifying their distress as they learn about the bankruptcy.

This series of customer experiences highlights broader issues within the retail and furniture industries amid financial pressures. The inability to retrieve orders or receive refunds not only affects individual consumers but could also signify a troubling trend for other retailers facing similar market conditions. As customers await clarification on the status of their orders and refunds, they are left wondering about their rights and what steps they can take next in light of indoor group's sudden financial collapse.