The bankruptcy of Asko and Sotka has left an estimated 18,000 customers without their orders, significantly impacting those who purchased items from the furniture chains. According to estate manager Tuomas Penttilä, a majority of these products are anticipated to be unrecoverable for the consumer creditors. However, a few thousand products can be identified by labels, leaving some hope for those customers to retrieve their items if they have already made payments.

Penttilä has urged affected customers who have paid for products that they have not yet received to reach out to the appointed estate manager, Eversheds Law Firm, for assistance. The firm has established a specific communication channel for these inquiries, providing customers a means of seeking potential resolution to their issues. This move seeks to address the concerns of customers in this challenging situation as they navigate the consequences of the bankruptcy.

Indoor Group, the parent company of Asko and Sotka, previously announced in a statement that thousands of customers have paid for their ordered products, highlighting the scale of the consumer impact and the challenges the estate will face in resolving these orders. As the situation unfolds, the bankruptcies in the furniture sector exemplify the larger economic pressures affecting businesses and consumers alike, especially during challenging market conditions.