Thousands of customers of Indoor Group, which operates Asko and Sotka, have been left without their ordered products following the company's bankruptcy.
Indoor Group, which owns the Asko and Sotka retail chains, has been declared bankrupt by the Helsinki District Court on February 10. At the time of the bankruptcy, it is estimated that thousands of customers had already paid, either partially or fully, for products they had ordered but had not yet received. This has left many frustrated and without recourse for their purchases. The appointed administrator, Tuomas Penttilä from Eversheds Law Firm, will oversee the bankruptcy proceedings and efforts to address the customers’ grievances.
In light of the bankruptcy, the bankruptcy estate has initiated a comprehensive asset management process to handle Indoor Group's properties, systems, and operations. This includes efforts to determine the status of the products that customers ordered. The company stated that this investigation will take time, indicating that affected customers may have to be patient as they await updates on their orders.
The situation underscores the challenges that can arise for customers when a business faces insolvency. As multiple customers are left waiting for goods they have paid for, awareness and adherence to bankruptcy laws are crucial. The process being overseen by the administrator aims not only to manage the assets but also to ensure compliance with legal protocols to protect the interests of customers and creditors alike.
