In response to frequent travel disruptions such as delays and cancellations, the Mexican government has established consumer assistance modules at several airports. These modules, overseen by the Procuraduría Federal del Consumidor (Profeco), are designed to provide guidance and support to travelers facing issues due to airline failures or other service provider problems. By knowing where to find these modules, consumers can better navigate unexpected travel complications without letting them ruin their plans.

The modules serve a crucial role in helping travelers understand their rights concerning canceled flights or changes not initiated by them. Profeco aims to assist affected individuals by striving for conciliation between them and the service providers responsible for the disruption. This initiative not only empowers consumers but also enhances overall transparency in the service provided by airlines and related services, ensuring that travelers are aware of their options.

Located in various airports, these attention modules represent a proactive approach to consumer protection by the Mexican government. With their establishment, there is a clear avenue for assistance that travelers can utilize when faced with service failures, emphasizing the importance of consumer rights in the travel industry. By providing this support, Profeco is reinforcing its commitment to safeguarding consumers against unfair practices and enhancing their travel experience.