Feb 19 • 16:46 UTC 🇲🇽 Mexico Milenio (ES)

No more dynamic pricing! Profeco establishes new guidelines for mass events

Profeco has implemented new guidelines for mass events in Mexico, enhancing consumer protection by mandating clearer information about ticket sales.

In response to controversies surrounding ticket sales for BTS concerts, Mexico's Federal Consumer Protection Agency (Profeco) has introduced new regulations to protect consumers at mass events. Published in the Official Journal of the Federation, these rules hold both event promoters and ticket vendors accountable for misleading information regarding ticket sales, as outlined by the Federal Consumer Law.

Under the new guidelines, promoters are now required to notify consumers at least 24 hours in advance about ticket sales. This includes providing clear and detailed descriptions of the venue, event dates, start times, and main artists, along with any specific conditions related to the event. These measures aim to enhance transparency and prevent potential consumer exploitation that has become a concern in the wake of high-profile concerts.

The implications of these regulations are significant as they mark a shift towards stricter consumer rights enforcement in Mexico's entertainment industry. By creating a more informed consumer base through mandated disclosures, Profeco aims to foster a fairer marketplace which could lead to a broader push for reform in similar sectors, ensuring that robust consumer protections are upheld across the board.

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