Violence 'Paralyzes' Jalisco: Walmart and Honda Adjust Operations; Megacable and AT&T Handle Call Center
Escalating violence in Jalisco, following the death of drug lord Nemesio Oseguera, has led companies like Honda and Michelin to alter their operations for safety, while service providers have closed customer service centers in the region.
Real reason flight attendants greet you boarding plane —it's not politeness
A flight attendant explains that greeting passengers as they board serves a crucial safety and assessment function beyond just politeness.
VIDEO: customer finds larvae inside snack at bus station eatery in São Paulo
A customer discovered larvae inside a snack sold by a bus station eatery in Sorocaba, SP, raising concerns about food safety standards.
If items go missing from the bank locker... will the bank take responsibility or deny? Know the rules
A recent incident of gold theft from a bank locker in Delhi raises questions about the safety of valuables stored in bank lockers and the bank's responsibilities regarding such losses.
Calgary police charge nail salon employee with sexual assault
An employee at a Calgary nail salon has been charged with sexual assault following an incident involving a customer.
A rideshare driver was assaulted by an aggressive customer in KlaipÄ—da
A rideshare driver in KlaipÄ—da was assaulted by a passenger during a conflict in a parking lot.
Long-Distance Traffic: Bahn promises more bodycams for employees
Bahn intends to equip all customer contact employees in long-distance travel with bodycams this year as part of security measures following a violent incident.
PHOTO ⟩ "Gray mass on the plate!" Maxima meat enrages customer and sparks fierce debate
Consumers are once again disappointed with the Maxima meat counter after one customer's social media post about a Well Done steak sparked a heated discussion about product quality and expectations for packaged meat.
Customer assaulted security guard in Oulu – punched and pulled hair
A customer in Oulu assaulted a security guard while being removed from a store, punching him in the face and pulling his hair before being detained by police.
Trio arrested for stealing R$ 11,000 from a customer leaving a pharmacy in Presidente Prudente
Three men were arrested in Brazil after robbing a customer of R$ 11,000 and a bag containing valuable items outside a pharmacy.
Do you have one of these Ikea lamps? Stop using it immediately
Ikea is recalling certain Nymåne wall lamps due to a risk of electric shock and is urging customers to cease use and contact customer service.
These fields see the most severe behavior towards customer service workers – share your experiences with us
Poor behavior towards service workers is prevalent in Finland, especially in the restaurant, retail, and social and health care sectors, according to an expert.
Everyday Analysis: I Bought a Green Mustard – But the Manufacturer's Response Was the Real Shock
The author shares their disappointing experience as a critical consumer after reaching out to a product's customer service regarding a green mustard they purchased.
Maxima invites customers to change passwords after specific account hacks
Retailer SIA "Maxima Latvia" has urged customers to change their passwords following unauthorized access to some accounts in their loyalty program, although no data breach from their database has been detected.
Procon finds expired chocolate since 2023 in flower shop targeted by complaint about chocolate with glass
A flower shop in São José, near Florianópolis, was inspected by Procon after a customer reported finding chocolate with glass pieces in a basket, injuring her 4-year-old autistic daughter; during the inspection, expired chocolates dating back to 2023 were seized.
A Rimi employee covered up the 'valid until' label with a new date. The store: it's an isolated incident
A customer expressed frustration on social media after discovering that a Rimi employee had altered a food expiration date, but the store claims it is an isolated incident.
Deadly trap in Crans-Montana: The emergency exit was always locked because customers left without paying, claims bartender
A bartender in Crans-Montana claims that an emergency exit was always locked to prevent customers from leaving without paying, leading to dangerous situations.
Sparkasse Gelsenkirchen: After Burglary in Vault: Investigators Estimate Loot at 30 Million Euros
A robbery at a Sparkasse branch in Gelsenkirchen resulted in an estimated loss of 30 million euros, affecting over 2,500 customers as thieves broke into 3,200 safety deposit boxes.