Telekom on the Wrong Path: Werbekom
Telekom's advertising campaign to replace its network identification on smartphones was poorly received, leading to customer dissatisfaction and legal action.
Ikeja Electric explains tax ID requirement for electricity bills
Ikeja Electric has announced that electricity bills will require valid customer identification details as mandated by the Nigeria Tax Act 2025, affecting primarily corporate customers.
Ikeja Electric demands tax identification details from customers
Ikeja Electric Plc has announced that starting January 1, 2026, all electricity bills must include valid identification details in line with the Nigeria Tax Act (2025) to be considered valid.
NIMC unveils new help line for improved service delivery
The National Identity Management Commission in Nigeria has launched a new customer service assistance line to enhance communication and service delivery related to the National Identification Number.
Endesa Energy warns of a 'hack' that compromises sensitive customer data, including ID numbers and payment methods
Endesa Energy has reported unauthorized access to its commercial platform leading to the extraction of sensitive customer data, including identification documents and payment methods, and is notifying affected users via email.
Endesa and Energía XXI suffer a cyberattack stealing customer contract data, bank accounts, and ID numbers
Endesa and Energía XXI have reported a cyberattack that compromised personal and financial data of their customers, including contract details and identification numbers.