Mar 18 • 04:29 UTC 🇫🇮 Finland Yle Uutiset

Authorities will primarily send mail to Suomi.fi in April – watch the instructional video on how to use the service

Starting in April, Finnish citizens will receive official communications primarily in electronic form through the Suomi.fi service.

Beginning in April, Finnish citizens aged 18 and over will receive notices, alerts, and other communications from the tax authority and government officials mainly in electronic form via the Suomi.fi service. The Finnish parliament recently approved legislative amendments that will come into effect in under a month, mandating the switch to digital communication for a wide array of services and notifications, including tax decisions and municipal messages. Approximately two million people are expected to activate their Suomi.fi accounts in the coming weeks as the deadline approaches.

The shift to electronic communication marks a significant transition in how citizens will engage with government services, as manual postal communications will cease once an account is opened. Currently, around 2.6 million Finnish individuals already utilize the Suomi.fi service, but this update will require all eligible citizens to create an account if they do not already have one. Notifications covered will include not only tax-related documents but also polling notifications, fines from police, and appointment letters from municipalities, significantly streamlining governmental correspondence.

As the government encourages the use of electronic services through informational resources, including instructional videos, this change aims to enhance efficiency and accessibility of public information. However, it also raises questions about digital literacy and access for those who may face challenges in adapting to this new system, prompting discussions on how to support these individuals as the transition nears.

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