The Anambra-owned FirstPower Electricity Distribution Company (FpEDC) has issued a statement asking customers for their patience regarding recent poor power supply in the state. The company's communications head, Izunna Okafor, emphasized that the challenges faced are not due to their operational lapses, but stem from broader nationwide issues in electricity generation. He clarified that FpEDC's role is limited to the distribution of electricity, which they receive from the national grid and do not control.

Mr. Okafor pointed out that the electricity supplied to Anambra is generated outside the state and then transported through the national grid leading to the final distribution points. As such, the company cannot influence or determine the amount of electricity generated in the country, nor can they rectify the generation deficiencies that are causing service disruptions. FpEDC is operating under difficult circumstances where they are reliant on external factors beyond their control to provide service to their customers.

This appeal for understanding reflects a common sentiment among electricity distribution companies across Nigeria, especially in times of national energy crises. The communication suggests a growing concern about customer relations and the potential backlash from users frustrated with the power cuts during the peak consumption periods. Improving transparency regarding the challenges these companies face might not only help FpEDC manage customer expectations but also foster trust as the electricity sector continues to grapple with ongoing issues in generation and delivery of power.