Slow service on CDMX Metro: Delays reported on Lines 1, 3, and B TODAY, Friday, February 27
Users of the Mexico City Metro reported delays and slow train progress on February 27, particularly on Line B.
Passengers on the Mexico City Metro faced significant delays and slow train movements on the morning of February 27. Complaints flooded social media platforms where users expressed frustration over the frequent halting of trains on Line B, which runs from Ciudad Azteca to Buenavista. Trains were reported to be stopping for up to 5 minutes at each station, despite a low influx of passengers, raising questions regarding the operational efficiency of the metro system.
The issues were first noted early in the morning, around 5:30 AM, where users reported that there were no significant crowds at stations to justify the prolonged delays. Many expressed their frustration online, with some users stating that the operational delays began almost immediately after services commenced for the day. Concerns were raised about a conductor halting the train for several minutes without a clear reason, leading to further annoyance among passengers who found the performance unacceptable.
Despite the growing discontent, the official Metro account did not confirm any technical failures on Line B. Their lack of communication regarding the delays and operational issues contributes to the frustration among commuters, highlighting the need for improved transparency and service reliability in one of the busiest public transport systems in the world. This incident illustrates broader implications for city transport policies and the critical importance of timely responses to enhance user experience in urban commuter transit systems.