On the morning of February 25, 2023, users of the Mexico City Metro experienced significant delays exceeding ten minutes on Lines 3, 7, and B, which prompted widespread frustration among commuters. Initial reports highlighted slow movements particularly on Line 7, which connects El Rosario and Barranca del Muerto, leading passengers to voice their concerns regarding the lack of communication from Metro authorities explaining the cause of these disruptions.

Many users took to social media to express their dissatisfaction, noting that the platforms were overcrowded and difficult to navigate due to the delays. Comments from frustrated commuters included queries about the operational status of Line 7 and expressions of confusion regarding potential train malfunctions, reflecting a growing impatience towards the Metro service’s inability to provide timely updates or service resolutions during peak hours.

As complaints mounted, Line 3, which runs from Indios Verdes to Ciudad Universitaria, was also implicated in the delays, highlighting a broader problem within the Metro system. This incident raises concerns about operational efficiency and the communication strategies employed by the Metro authorities, particularly in managing commuter expectations during service interruptions.