In an important advisory piece, Mai Kraft, the cybersecurity chief of Elisa, explains that becoming a victim of fraud is a critical turning point rather than an end. She warns against the common mistake of remaining silent and hoping the issue resolves itself. The first moments after realizing one has been deceived can significantly determine the extent of damage incurred. Kraft aims to guide readers on the necessary steps to mitigate losses following a scam, stressing that immediate action is crucial in these situations.

Kraft elaborates on the psychological intricacies of modern scams, noting that they are often multilayered and can deceive even technologically savvy individuals. She encourages everyone to maintain a heightened sense of caution as scammers build trust incrementally through various channels. According to Kraft, falling victim to fraud does not indicate negligence or foolishness; rather, the schemes are designed to exploit trust and can ensnare even the most cautious individuals. Hence, vigilance is essential for everyone in today’s digital landscape.

Kraft outlines five essential steps to take immediately after falling for a scam, starting with the critical action of cutting off all contact with the scammer. She emphasizes that this involves more than just hanging up the phone or ignoring messages; it requires a conscious decision to avoid explanations, justifications, or arguments. Scammers are accustomed to handling objections and have ready responses to manipulate the situation further. The procurement of such knowledge is crucial for individuals to safeguard themselves better against potential fraud in the future, highlighting the ongoing need for awareness and education in cybersecurity practices.