Hana Bank has announced the opening of its 'Digital 9 PM Lounge', which will operate until 9 PM on weekdays, utilizing an interactive virtual consultation model within a digital unmanned branch framework. This service is designed to offer banking capabilities such as new deposits and personal loans during hours that accommodate those who are unable to visit branches during traditional operating hours. By extending access to banking services into the evening, Hana Bank aims to improve financial convenience for a demographic that includes many busy professionals and small business owners.

The '9 PM Lounge' will initially be implemented in two strategic locations: the Jamsil Saenae Financial Center Branch and the Iksu Station Branch. These locations were chosen for their proximity to areas with a high concentration of working individuals and small businesses, indicating a strong demand for automated banking services in those regions. The lounge features a separate, independent space from the traditional branches, enhancing the digital experience in an environment conducive to client interaction.

Clients will be able to handle various banking tasks conveniently until 9 PM, such as new or re-renewed deposits, personal loan inquiries, and electronic banking service registrations. This initiative by Hana Bank marks a significant step towards expanding access to financial services, particularly for individuals who find it challenging to engage in banking activities during conventional weekday hours. The service symbolizes a growing trend in the banking sector toward automation and digital convenience to meet customer needs.