On February 12, 2026, Hana Financial Group, led by Chairman Ham Young-joo, held a ceremony to declare its 'Consumer Protection Charter.' This initiative represents a commitment from the financial group to strengthen its management systems for consumer protection at a corporate level. The announcement highlights the importance the group places on safeguarding consumer rights in the financial sector.

The charter is expected to serve as a guideline for implementing comprehensive consumer protection measures across all levels of the group’s operations. It signifies a proactive approach in response to growing concerns regarding consumer rights, particularly in the context of financial services. This development reflects an acknowledgment of the increasing importance of consumer trust and satisfaction within the industry.

By elevating its consumer protection framework, Hana Financial Group aims to set a precedent for accountability and reliability in financial services, potentially influencing other firms within the sector. This move not only underscores the group’s dedication to ethical practices but also positions it favorably in a competitive market where consumers are more informed and demanding about their rights and protections.