During the recent visit of Madhya Pradesh Governor Mangubhai Patel to Residency Bungalow, the administration encountered significant lapses in hospitality arrangements, prompting a stern response. The collector issued show-cause notices to several officials, including the SDM and tehsildar, due to failure in executing timely services, notably the replacement of bed sheets requested by the Governor's Officer on Special Duty (OSD). Additionally, instructions were issued to terminate the services of Ratan Emporium, the firm responsible for managing the facilities, effective immediately, which also involves a decision to deduct 20 to 30 percent from pending payments due to this negligence.

Complaints surfaced during the Governor's overnight stay on February 16, regarding inadequate arrangements. The staff of Ratan Emporium failed to adhere to a simple request to change the bed sheets in a timely manner, leading to dissatisfaction. Further investigations during a morning inspection revealed a lack of adherence to cleanliness standards in the kitchen area, where a dustbin was found open, escalating concerns among the staff present. While the administration clarified that there had been no incident of cockroaches in the kitchen, they took the shortcomings in VIP protocol seriously.

This incident highlights the importance of maintaining high standards of service, especially in hospitality concerning government officials. The quick actions taken by the administration reflect an urgent need to ensure accountability among staff and improve overall management practices to prevent such oversights in the future. Such negligence not only undermines the dignity of the office but also casts a shadow on the responsible entities involved in public service delivery.