On Thursday, patients seeking treatment at the Municipal Hospital of São José dos Campos experienced delays in care, as highlighted by a video submitted to G1 showing individuals waiting for consultations. The city's administration explained that there was an instability in the network responsible for transmitting information to the hospital's computerized system, causing it to go temporarily offline. This disruption impacted access to patients' clinical information, which is crucial for timely medical care.

In response to the situation, the hospital administration implemented a manual contingency process to maintain continuity in patient services. However, this measure could not fully mitigate the impact on wait times, particularly for patients who were admitted to the emergency department without urgent care needs. The municipal government acknowledged these delays and assured that staff was working diligently to minimize the inconvenience.

The incident raises concerns about the reliability of hospital systems and the potential implications for patient care, especially in non-emergency cases where timely access to medical information can be critical. As municipal facilities continue to manage their resources and technological infrastructures, these types of issues underline the need for robust contingency planning and patient communication during system outages or technical failures.