Feb 17 • 13:01 UTC 🇱🇹 Lithuania Lrytas

Many residents fail to connect to 'My VMI': explained what happened

Many users are experiencing connectivity issues with the Lithuanian tax authority's online portal, particularly on a critical deadline day.

Residents in Lithuania are facing difficulties connecting to the 'My VMI' online portal, according to Rasa Karosienė, the head of the Information Resources Management Department at the State Tax Inspectorate (VMI). While it is reported that the connection issues affect only some users, IT services are currently working to resolve the problem as swiftly as possible. Such disruptions are not uncommon, but this particular instance may be linked to a significant deadline for businesses submitting their information for the year 2025.

Karosienė noted that the connectivity issues are especially pronounced on the last day for submitting necessary information, which typically leads to higher system loads. This period of increased traffic can overwhelm the platform, making it challenging for some users to access crucial services. It is important for businesses to meet these deadlines to ensure compliance with tax regulations, thus adding pressure on both users and the IT infrastructure supporting the portal.

The situation highlights the importance of robust digital services, especially during peak times when many users are engaged. As the Lithuanian government increasingly shifts administrative processes online, ensuring the reliability and accessibility of these platforms will be crucial for maintaining public confidence in digital services. The current issues may prompt further discussions on enhancing system capabilities to handle high loads during critical deadlines, which will safeguard users against similar future disappointments.

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