Royal Mail, the UK's privatised postal service, is contemplating another increase in stamp prices as it faces a crisis of delivery delays. Whistleblowers have reported that postal rounds are frequently being missed, raising concerns about the reliability of the service during a time when many customers are already frustrated with slow deliveries. If confirmed, the price increase could further alienate millions who rely on the postal service.

The potential hike comes on the heels of a significant price increase last year when the cost of a first-class stamp rose by 5p to £1.70, marking a staggering 124% increase from just 76p in 2020. The cost of a book of eight first-class stamps has now reached £13.60. Meanwhile, second-class stamps have also seen a rise from 65p in 2020 to 87p last year, despite price caps. This trend has raised alarm among consumers, who may soon face yet another financial burden if the increase materializes.

As the Royal Mail's management weighs its options, customer reactions could include widespread discontent, particularly among those who are already dissatisfied with service delivery. The company’s ability to manage its finances amid operational challenges is under scrutiny, making this potential decision a critical point for Royal Mail as it navigates a precarious balance between pricing policy and service effectiveness.