Michael Lindsay, the CEO of Metrolinx, has recognized that the provincial transit agency has been excessively engaged in legal disputes with contractors, particularly in relation to significant transit projects. Following the long-delayed and contentious completion of the Eglinton Crosstown Light Rail Transit (LRT) line, which finally opened to passengers on February 8, Lindsay has pledged to adopt a more collaborative and efficient approach in future projects. This shift comes in light of the many delays and cost overruns Metrolinx has encountered, often exacerbated by legal battles with various contractors.

The Eglinton Crosstown project, which was originally scheduled to open six years prior, serves as a case study of the complexities Metrolinx has faced. Legal issues with the contracting consortium, Crosslinx Transit Solutions, revolved around delays attributed to the COVID-19 pandemic and disagreements over the role of the Toronto Transit Commission (TTC) in testing procedures. Furthermore, issues arose with other projects like the Finch West LRT and the Hurontario LRT, where legal disputes with subcontractors and testing involvement have led to additional delays and complications.

In response to these challenges, Lindsay emphasized the importance of fostering better relationships with contractors and establishing clearer lines of communication to mitigate the risk of future legal entanglements. The shift towards a proactive and cooperative strategy aims not only to expedite project timelines but also to enhance overall project management and financial efficiency. This new direction signals a significant pivot for Metrolinx as it seeks to improve its operational practices and restore public confidence in Ontario's transit initiatives.