Feb 11 • 04:53 UTC 🇬🇷 Greece Naftemporiki

ELTA: The transformation begins – The first 11 stores that are 'transferred' – The whole plan

The Greek postal service, ELTA, is undergoing a transformation that involves relocating 150 self-operated stores as part of a new strategic plan without reducing overall service points.

The Greek postal service, known as ELTA, is embarking on a significant transformation, with the government emphasizing that no local community will be left without service. Minister of National Economy and Finance Kyriakos Pierrakakis presented this comprehensive plan in December, detailing the transition process aimed at improving service delivery while adapting to modern needs. This strategic initiative will operate under the oversight of the transitional management team of the organization, with a focus on maintaining operational stability throughout the shift.

The transformation plan allows for the relocation of 150 self-run stores into either new partner agencies or existing nearby service points. Authorities assure that the total number of service points, currently at 985 across Greece, will not decrease and will remain fully accessible to customers. This step is considered essential for the organization's sustainability, especially as ELTA has been facing significant financial challenges.

By creating a detailed map of the network and analyzing local needs and operational data, the plan aims to serve the communities more efficiently. Though some locations will change hands, the goal is to enhance service delivery to meet the growing demands of residents while ensuring that every locality retains access to postal services. This move reflects a broader strategy to rejuvenate Greece's postal infrastructure amidst economic pressures and evolving customer expectations.

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