The transformation process of ELTA (Hellenic Post) commenced with the recent closure of the first 11 offices across the region. New service points have been set up, managed by local partners, offering extended operating hours, including Saturdays. These points provide essential counter services such as pension payments, account bill payments, and money transfers, catering to the needs of the local population.

According to the new plan, a more extensive second phase of the transition will occur in March, incorporating additional agents and implementing the shop-in-shop model over the next two months. This significant transformation involves moving services from 150 self-operated post offices to either new partner agencies or existing nearby service points, aiming to enhance accessibility and efficiency for customers.

This restructuring process is underpinned by a detailed mapping of the network and specific criteria, such as distance analysis and the presence of banking infrastructures. The strategic approach seeks not only to modernize ELTA’s operations but also to ensure that essential postal services remain readily available to the public, reflecting the organization's commitment to adapting to changing community needs and economic conditions.