Indoor Group, which owns the popular Finnish furniture stores Askos and Sotka, has declared bankruptcy after struggling with prolonged financial difficulties and failed financing negotiations. Reports indicate that factory workers have been sent home, and several stores have already closed their doors. This situation raises concerns for many consumers who purchased items recently, especially regarding their rights and what actions they can take to recover their money or receive their products.

For consumers who paid with a credit card and have not yet received their products, the recommended course of action is to contact the credit card company directly and request a refund. Credit card companies typically have the ability to return funds promptly in cases like these. Conversely, those who paid with a debit card may face more complexity in reclaiming their funds, as they would need to assert their claims directly to the bankruptcy estate, rather than through their bank.

Consumer advocacy organizations have highlighted these issues, emphasizing the importance for individuals to understand their rights in such bankruptcy situations. Clear guidance has been provided about the steps consumers should take depending on their payment method, ensuring that they can navigate this challenging scenario effectively, and protect their financial interests amidst significant store closures and worker layoffs.