Residents in São Paulo are increasingly frustrated with the state of the city's roads, as many streets suffer from potholes, uneven asphalt, and poorly done repairs, all contributing to a higher risk of accidents. In 2025, the city recorded over 113,000 complaints regarding potholes through the Portal 156, a platform that allows citizens to report issues to the municipal government. This alarming statistic highlights the urgent need for infrastructure improvements in the city.

The street with the highest number of complaints is Rua Alzira in Jardim Modelo, located in the North Zone, which alone received over 800 complaints last year concerning its 350 meters of length. Following closely are other streets that also registered significant numbers of complaints, indicating a citywide issue rather than isolated incidents. The presence of potholes not only endangers drivers but also poses risks to pedestrians, who have reported falls and injuries due to the poor conditions of the sidewalks and roadways.

With such a high volume of complaints, it is clear that the city needs to invest more in road maintenance and repair. The ongoing issues with potholes not only affect daily commuters but may also deter tourism and economic activity in São Paulo. If left unaddressed, the deterioration of the city's infrastructure could lead to more severe consequences, highlighting the importance of prioritizing urban planning and public safety measures.