Mar 10 • 11:43 UTC 🇸🇪 Sweden SVT Nyheter

Min Doktor receives a written warning after review

The Swedish healthcare regulatory body has issued a warning to the telemedicine company Min Doktor due to failures in patient care standards by one of its service providers, Blodtrycksdoktorn.

Min Doktor has been issued a written warning following a review commissioned by the Region Sörmland into the practices of its subcontractor, Blodtrycksdoktorn. The comprehensive investigation of numerous patient records indicated that the majority of consultations did not adhere to established healthcare guidelines or knowledge support frameworks designed to ensure patient safety and effective treatment practices. Consequently, Mats Henningsson, the health choices manager for Region Sörmland, remarked on the severity of the findings, leading to the revocation of Blodtrycksdoktorn’s status as a subcontractor for Min Doktor.

The retraction of the approved status means that Blodtrycksdoktorn can no longer invoice other regions through Region Sörmland, which significantly impacts its operational capabilities. The implications of this decision are important as it not only affects the contractor's financial dealings but also raises questions regarding patient care within the telemedicine sector in Sweden. With growing scrutiny over the effectiveness of digital health services, the ongoing discourse emphasizes the industry's responsibility to maintain rigorous standards that protect patient welfare.

Additionally, Min Doktor and Blodtrycksdoktorn have been approached for comments concerning the review and its implications, with Blodtrycksdoktorn previously expressing disagreement with the reported findings. The situation has intensified the ongoing criticisms towards healthcare apps, suggesting a need for better regulation and oversight in the digital healthcare domain, particularly amid claims of unnecessary consultations and potential boycotts from patients and critics alike.

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