On February 3rd, Substack CEO Chris Best informed creators on the platform about a data breach that occurred in October 2025, revealing that an unauthorized third party accessed limited user information, such as emails and phone numbers. This revelation emphasized the transparency and accountability of the company in acknowledging the incident, contrasting sharply with widespread issues in Mexico regarding data exposure and user privacy. Best's report reassured users that no passwords or financial information were compromised, showcasing a commitment to openness rather than complacency.

The principle of transparency in accountability discussed by Best draws parallels to manufacturing practices, where daily records—including defects—are documented not for assigning blame but for identifying anomalies and addressing their causes. This accountability model stands in stark contrast to the reality in Mexico, where the risk of data exposure has led to the promotion of centralized registration schemes, often imposed under the threat of disconnection. These measures create an alternative narrative on data management that raises concerns regarding user rights and privacy in a digital age.

The article critiques the current trajectory in Mexico's approach to data management, suggesting that the reliance on centralized registration systems may undermine individual freedoms and expose users to greater risks. As the conversation around data security becomes more pressing globally, this commentary urges a reevaluation of how transparency and secure data practices are handled, promoting a cultural shift towards accountability and user protection, rather than coercive measures that threaten disconnection of services.