A group of Canadians, particularly from British Columbia, have found themselves stranded in Puerto Vallarta, Mexico, due to unexpected flight cancellations resulting from a surge of cartel violence in the region. Travelers, including Lillian Alexus from Qualicum Beach, reported that after checking out of their resort, they were informed by WestJet to 'shelter in place' following safety warnings related to the localized violence triggered by the death of a cartel leader. Despite being told help would come, many have felt abandoned, with minimal support from their airline or the Canadian government.

The situation escalated over the weekend as violence erupted in Puerto Vallarta, a popular tourist destination, severely affecting the movement of travelers and prompting authorities to implement travel advisories. While the Canadian government had also advised citizens to remain in their accommodations, the lack of timely communication from WestJet has left many feeling anxious and frustrated, as their travel plans were abruptly halted. Some have reported difficulty securing additional accommodations and support from both the airline and local services.

This incident raises concerns about travel safety and the responsibilities of airlines in crisis situations. As Canadians navigate their uncertain situation, the impact on tourism in Puerto Vallarta may be significant, especially if violence continues. The calls for better communication and support from travel companies during emergencies highlight the need for clearer protocols and customer service during such critical times.