The São Paulo Metro has taken action by firing a security guard who allegedly made disparaging remarks about a woman's clothing after she approached staff for assistance following a reported sexual assault. This incident occurred on Wednesday at the Sé station in downtown São Paulo, raising concerns about the treatment of victims within public transport systems. The company emphasized that the guard's behavior was incompatible with their policies, particularly in serious situations that require support and respect for victims.

Witness accounts indicate that the passenger sought help from a female member of the security team to report the sexual harassment. The staff member provided support, including a comforting hug, which contrasted sharply with the behavior of the dismissed guard. After the incident, female agents from the Metro offered to accompany the victim in filing a police report. However, the woman chose not to proceed to the police station, a decision made in the presence of witnesses, according to the company's statement.

The case highlights the critical need for proper training and adherence to protocols among security personnel, particularly when handling sensitive situations involving victims of harassment. The Metro's swift response in terminating the guard reflects a commitment to improve the environment for passengers and ensure that victims receive the appropriate care and attention they need. This incident has sparked discussions around the responsibility of staff in public spaces and the ongoing issue of sexual harassment in Brazil's transportation systems.