A transit operation on Avenida Simón Bolívar in Quito affected a group of elderly passengers traveling in a van, who were left stranded under heavy rain after two traffic agents demanded they disembark from the vehicle on February 24. A video circulating on social media captured the unfortunate moment, illustrating the lack of consideration for the vulnerable passengers, who were made to wait for assistance in harsh weather conditions.

Following public outcry, the director of the Metropolitan Transit Agency (AMT), Washington Martínez, addressed the incident, clarifying the circumstances surrounding the traffic stop and publicly apologizing for the ordeal experienced by the elderly passengers. He highlighted that the operation was part of a planned control activity in the area, which led to the misunderstanding and prompted the necessary interventions to secure the vehicle's compliance with traffic regulations.

Martínez emphasized the importance of treating all citizens, especially the elderly, with dignity and respect during enforcement actions and acknowledged that no one should have to endure such an uncomfortable situation. The AMT is likely to review its protocols to prevent similar incidents in the future, fostering a more empathetic approach towards vulnerable populations in Quito as they conduct necessary traffic checks.