The Consumer Rights Protection Service (VVTAT) of Lithuania has issued a statement regarding the refund process for those who purchased tickets for Monika Liu's canceled concert. Ticket holders are encouraged to contact the event organizer directly to request refunds. It has been noted that while those who bought tickets at the box office or via advance payments must fill out a refund form by March 10, 2026, they still have the right to seek refunds even after this date by reaching out via email to the organizer.

If ticket holders encounter issues with the organizer refusing to process their refund requests, they can escalate the matter to the VVTAT for an out-of-court dispute resolution. To facilitate this process, they need to provide relevant documentation including their ticket, proof of payment, correspondence with the organizer, and any other necessary evidence to support their claims. This guidance from VVTAT emphasizes the importance of consumer rights in situations where events are canceled and financial compensation is sought.

In related news, Monika Liu has recently announced a halt to her collaboration with the festival, which has generated discussions among fans and the media alike. This announcement adds another layer of complexity to the situation as her public statements and the management of the concert’s cancellation are being closely monitored by both supporters and critics of the artist.