A serious incident has occurred at the Attendo Olarinpuisto nursing home in Espoo, Finland, where an elderly resident died after trying to summon help 11 times through an emergency button within an hour. Unfortunately, none of these distress signals reached the staff, as both phones that were supposed to receive the alerts were either off or out of battery. This tragic event has raised significant concerns regarding the care protocols in place at the facility and has led to a leadership change.