The recent extrajudicial liquidation of Will Bank, a digital bank with a large customer base, has resulted in severe financial distress for its clients, primarily those from low to middle-income backgrounds. Many of these clients, estimated to be around 12 million, especially concentrated in smaller cities of Brazil's Northeast region, are now facing uncertainty as their funds have been entirely blocked with no clear timeline for reimbursement. The closure comes amidst a wider fallout following the liquidation of Banco Master and has already impacted seven financial institutions linked to the group led by Daniel Vorcaro since November.

Affected customers have voiced their concerns, indicating that the money they had deposited in Will Bank was primarily allocated for essential expenses such as food, rent, medicine, and utility bills. With their funds inaccessible, these individuals are at risk of falling into debt, which raises urgent questions about their financial stability and wellbeing. The situation reflects broader systemic issues within the Brazilian banking sector, where customers of low-income banks are disproportionately affected during financial crises.

While it has been confirmed that the reimbursements will occur in two phases, the lack of immediate relief has left clients anxious and uncertain about their financial futures. Investors in CDBs and credit letters linked to Will Bank are assured some protection through the Credit Guarantee Fund; however, the majority of impacted clients are ordinary consumers whose struggles highlight the vulnerabilities embedded within the digital banking landscape in Brazil.