The article highlights the struggles of gig economy workers in Italy, focusing on Zulqarnain Haider, a 34-year-old delivery rider for Glovo and Deliveroo in Florence. Despite being labeled as 'autonomous workers', Zulqarnain and many like him experience a work environment that contradicts the notion of independence. They are effectively monitored by algorithms that track their every move, leading to punishing repercussions if they fail to meet the demands.

It delves into the daily routine of Zulqarnain, who starts his work at 11 AM, signing into delivery apps to receive orders. He faces immense pressure due to the need to maintain a high performance rating dictated by the apps’ algorithms, which can result in penalties for any perceived inaction or delay. This situation raises questions about the fairness and implications of the gig economy, particularly for workers who have little control over their conditions.

Furthermore, the article indicates broader socio-economic issues related to gig work in Italy, such as the lack of job security and benefits, which traditional employees might take for granted. As the gig economy expands, the narrative urges for greater scrutiny and possible regulatory changes to protect the rights and welfare of these workers, highlighting the importance of ensuring fair labor practices in a rapidly evolving job market.