Feb 25 • 13:19 UTC 🇮🇳 India Aaj Tak (Hindi)

RBI Bans Hidden Charges: Alert for Banks, Know...

The RBI has ordered banks to remove dark patterns from mobile apps and websites by July 2026, focusing on issues like hidden charges and misleading notifications to enhance transparency in digital banking.

The Reserve Bank of India (RBI) has mandated that all banks eliminate dark patterns from their mobile applications and websites by July 2026. This directive arises from growing concerns regarding hidden charges, misleading notifications, and forced consent practices that have been prevalent in digital banking. The aim is to create a more transparent environment for consumers when using digital banking services.

The RBI's decision to tackle these hidden practices is significant, as consumers have often faced difficulties in understanding the true costs associated with banking services. By removing these dark patterns, the RBI hopes to enhance consumer trust and ensure that users are fully informed about the products and services they are utilizing. This move is seen as a crucial step toward making the digital banking landscape more user-friendly and accessible to all.

As banks prepare to comply with this directive, it will be essential for them to revamp their interfaces and payment processes to conform to the new regulations. The implications of this policy are vast; not only does it push for better consumer rights, but it also sets a precedent for maintaining ethical standards in the rapidly evolving field of digital finance in India.

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