Feb 23 • 15:52 UTC 🇳🇴 Norway VG

Customer Information Leaked in Dyreparken

There has been a leak of customer information at Dyreparken, leading to unauthorized communications with customers via WhatsApp.

Dyreparken, a prominent Norwegian amusement park, is facing a significant data breach where customer information has been compromised. Several customers have reported receiving unsolicited WhatsApp messages shortly after purchasing tickets and accommodations, containing their names, phone numbers, and the exact dates of their planned visits. Anniken Bjørnstad Schjøtt, the park's marketing and communications director, confirmed that they are aware of the issue but do not know the exact number of affected customers, stating that it involves several dozens.

The nature of the WhatsApp messages raises serious concerns regarding data security. Recipients are asked to confirm their bookings by clicking a link, with threats that failure to comply would result in cancellations within 12 hours. Bjørnstad Schjøtt emphasized that Dyreparken does not send messages via WhatsApp or communicate in English, indicating that these messages are fraudulent. The park is currently investigating how this leak occurred and is actively warning customers against engaging with these suspicious communications.

The implications of this data leak extend beyond individual privacy concerns, as they highlight vulnerabilities within organizational data protection measures. As customers increasingly share personal information for booking services, this incident at Dyreparken serves as a critical reminder of the importance of data privacy and security in the digital age. The park's prompt communication regarding the issue may help mitigate customer anxiety, but it also underscores the growing risks that come with digital bookings and customer service interactions.

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