Viking Line has reported a data breach that has resulted in the exposure of customer contact information, primarily affecting individuals who had made pre-orders for tax-free products. According to the company's communications director, Johanna Boijer-Svahnström, the breach occurred through a subcontractor of the shipping company. Despite the leak of this information, she confirmed that it does not involve the entire customer database, nor does it impact passenger data or any sensitive information.

The breach mainly concerns customers who had used the pre-order service, which allows passengers to order tax-free products before their journey. There is currently no confirmed number of affected customers, leaving uncertainty regarding the extent of the breach. The incident highlights the risks associated with subcontracting services, particularly in handling customer data and ensuring cybersecurity.

This information was initially reported by Iltalehti, shedding light on an incident that raises concerns about data protection practices within the maritime industry in Finland. As investigations continue, there may be broader implications for how companies safeguard personal information and the potential measures that might need to be implemented to prevent such incidents in the future.