In Finland, Päivi Topo, the Older People's Commissioner, has raised critical concerns regarding the digital divide affecting a significant number of citizens, estimating that at least 600,000 individuals are lacking sufficient digital skills. In an interview with Uusi Suomi, Topo emphasized the practical implications of this gap, illustrating how the inability to use digital devices restricts basic access to services such as public transport and health care information. Many everyday transactions, including purchasing tickets or paying for parking, now require digital proficiency, which can leave those without such skills in an untenable position.

Topographical issues aside, Topo pointed out that while the government, under Prime Minister Petteri Orpo, has made commitments to enhance digital skills among older populations, actual implementation of these promises appears lacking. She expressed disappointment that despite the presence of constructive entries in the government's program aimed at preventing digital exclusion and considering the needs of different user groups, there has been little evidence of substantive action thus far. This raises broader questions about the government's commitment to truly addressing the digital skills gap that could alienate a large demographic.

The implications of this situation are significant, as digital literacy is becoming increasingly crucial in everyday life and access to vital services in Finland. With an aging population and the emphasis on digital engagement by the government, failing to equip older citizens and others without digital skills could lead to further social isolation and inequity. This urgency highlights the need for immediate action to fulfill governmental promises and ensure that all citizens can navigate the digital landscape effectively, thus avoiding a dead end in everyday situations.