Sofia Novara, a 21-year-old beverage vendor at the Santagiulia Ice Hockey Arena in Milan, provides an inside look at her daily routine during the Olympic Games. In her interview, she discusses unique aspects of working at such a prestigious event, like the specific regulations that dictate service practices, such as removing caps from drink bottles to minimize injury risks. This reflects a broader approach taken during large-scale events in Italy to ensure safety.

In her narrative, Novara also highlights the physical challenges that come with her job, including how the repetitive action of unscrewing bottle caps can cause injury—leading her to emphasize the importance of wearing protective gear like leather gloves. Her candid commentary sheds light on the often-overlooked labor that goes into facilitating major sporting events and the personal toll it can take on workers.

Besides discussing her job, Novara touches on the differences in consumer habits observed at the Olympics and shares her favorite athletes, revealing a personal connection to the sporting culture surrounding the Games. Overall, her experiences depict the human element behind the Olympic spectacle, illustrating how local workers are integral to the event's operations and atmosphere.