Dr. Ellie Cannon, a prominent NHS GP and media figure, has highlighted the benefits of using NHS digital tools to alleviate the common '8am rush' for contacting GP practices. By promoting the use of online forms and the NHS App, she encourages patients to take advantage of these resources to better manage their healthcare needs. These alternatives not only simplify the process but also help to alleviate the stress associated with early morning phone calls.

Cannon's advice reflects a growing trend among the public, as recent NHS surveys indicate that approximately half of respondents prefer utilizing online platforms to communicate with their healthcare providers. This shift towards digital solutions is particularly pertinent as it provides a more efficient way for patients to access medical care and information without the delays and frustrations of traditional phone calls.

Additionally, the use of these digital tools can lead to significant improvements in the operational efficiency of GP practices. By reducing the volume of phone traffic during peak hours, healthcare professionals can focus more on in-person appointments and calls from those who may not have access to online services, ultimately enhancing the overall patient experience and resource allocation in the NHS.