During his high school years, Linus Lindh commuted to Europaskolan in Strängnäs from his home in Enhörna, near Södertälje. After encountering a frustrating experience while trying to apply for train delay compensation on a delayed train, he came up with the idea to simplify the process for others. This inspiration led him to develop an app that streamlines the application for compensation for ticket holders who experience delays.

In Sweden, train passengers are eligible for compensation under certain conditions outlined in transportation regulations. If a journey is under 150 kilometers and the train is delayed by at least 20 minutes, travelers can receive a discount on their ticket price. For longer journeys exceeding 150 kilometers, compensation is applicable only if the train is more than an hour late. This system aims to protect the rights of public transportation users, but navigating it can be cumbersome, leading to a significant number of claims each year.

Last year, Mälardalstrafik, the agency Linus is focusing on with his application, processed around 240,000 compensation claims, disbursing approximately 25 million Swedish kronor. His app is one of several initiatives that aim to address the common problems faced by train passengers seeking compensation for delays, illustrating a growing trend towards technological solutions in public transportation services.