Rugby fans globally are facing significant frustration over the recent ticket sales for the 2027 Men's Rugby World Cup, which is set to take place in Australia. Many fans, both locally and internationally, are reporting prolonged waits and technical failures on the Ticketmaster website, causing a chaotic ticket-buying experience. Some supporters have spent hours trying to secure tickets, with reports of waiting times extending up to six hours due to overwhelming demand and system crashes.

Organisers of the event maintain that the ticketing system performed as anticipated, and that fans were pre-warned about potential lengthy waits during the ticketing process. The pre-sale tickets, released for those who had pre-registered, were expected to generate high traffic, thus creating a challenging buying situation. As supporters vent their frustrations on social media, the clamor has grown concerning the reliability of the ticketing platform used for such a high-profile international event.

In response to the ongoing issues, the event organisers have announced that additional ticket allotments will be available in May, providing another opportunity for fans to purchase tickets. However, the backlash from the initial ticket sale has raised questions about the preparedness of the ticketing system and the overall experience for fans, who are eager to attend the World Cup and support their teams in a venue that will host this prestigious sports event.