In Dachau, Germany, the local foreigner authority is implementing a pilot project aimed at enhancing the efficiency of the application process through the application of artificial intelligence (AI). This initiative is part of a nationwide test involving six authorities, where AI will assist applicants by notifying them of missing, incorrect, or contradictory information in their submissions. The system is also designed to verify that documents are uploaded correctly, which is expected to minimize errors and decrease processing times significantly.

This innovative approach is grounded in the Online Access Act (OZG), which mandates that government services should be accessible online for both citizens and businesses. By leveraging AI, the Dachau foreigner authority aims to modernize the administrative process and improve user experience. Similar experiments are also being conducted in other German cities such as Hannover, Leipzig, and Lörrach, indicating a broader movement toward digitization and improved public service delivery in Germany.

In Dachau, applicants have the option to choose whether or not to use the AI support for their applications. This flexibility allows individuals to determine their comfort level with technology while ensuring that those who opt to use the AI assistance can have a more efficient and streamlined experience. This pilot project exemplifies how digital transformations in administrative processes can lead to substantial improvements in efficiency and service delivery for government services.