Feb 16 • 12:41 UTC 🇫🇮 Finland Ilta-Sanomat

A Finnish Disney+ subscriber received a harsh notification - "Many are quite angry"

Disney+ has ceased operations in Åland Islands, leaving subscribers unable to access their accounts and triggering frustration among users.

The streaming service Disney+ has unexpectedly ceased its operations in the Åland Islands, leaving many subscribers unable to access their accounts. A reader of Ilta-Sanomat highlighted their personal experience, mentioning they discovered the issue on Monday afternoon, only to find that there had been no customer communications from Disney+, which cut off access without prior notice. This abrupt action has left many customers feeling frustrated as they are paying for a service they cannot even log into.

In the wake of this decision, customers are expressing significant anger over being sidelined and unable to view their content. The issue stems from a practice known as geoblocking, where Disney has effectively restricted access to its services in Åland by blocking the island's internet country code .ax. Such methods are typically enforced to prevent unauthorized users from accessing content limited to specific geographic areas, which has left users in Åland feeling neglected and dissatisfied with the lack of support from the service provider.

Additionally, while some users, like the reader quoted in the article, have managed to cancel their subscriptions through Google Play, there are concerns that not all subscribers have similar options available to them. The situation continues to evolve as more subscribers voice their concerns, highlighting the broader implications of geoblocking practices on customer satisfaction and accessibility in remote regions.

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