Feb 14 • 03:15 UTC 🇦🇷 Argentina La Nacion (ES)

Before the click: the "emotional customs" of consumption

The article discusses how modern consumers increasingly seek social validation before making purchases, highlighting the importance of emotional and communal filters over traditional marketing strategies.

The article analyzes a shift in consumer behavior influenced by the rise of digital economies and social networks. Traditionally, marketing emphasized factors like convenience, impulse buying, and pricing in understanding consumer decisions. However, this framework has evolved, with today's consumers often requiring more than just a good product or attractive deal; they seek social validation as an additional filter in their purchasing process. This represents a significant change in how people evaluate potential purchases, prioritizing emotional and community-based factors.

The concept of an 'emotional customs' or 'community customs' reflects the nuanced decision-making process consumers engage in before completing transactions. This shift is tied closely to the evolution of social media, which has transformed from a social tool into a platform that heavily influences purchasing decisions. The interaction amongst reviews, creators, and communities acts as a symbolic filter that helps consumers avoid mistakes in their choices, leading them to a more satisfying buying experience.

As consumers navigate through vast options and information online, the need for reassurance and validation from others has become critical. This signals a significant evolution in consumer behavior, indicating that marketers must adapt their strategies to incorporate these emotional considerations rather than relying solely on traditional selling points. The implications of this shift could redefine the relationships between brands and their audiences, as understanding the emotional and communal aspects of consumption becomes essential for driving sales in the digital age.

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