In Finland, labor authorities are facing significant challenges in organizing mandatory discussions with the unemployed, as only 16% of initial interviews were conducted within the legally required timeframe. The situation has become critical, with median waiting times extending to 13 working days after becoming unemployed, far exceeding the legal limit of five days. Additionally, only a small fraction of follow-up job-seeking discussions occurred as stipulated by law, indicating a systemic struggle within the labor service framework.

Santtu Sundvall, head of the unit monitoring employment services, has acknowledged that the set deadlines are inherently strict, contributing to the backlog of cases. As of December, Finland recorded an unemployment rate of 10.7%, which is among the highest in the European Union. This reality highlights the increasing pressure on employment services to adapt and improve their processes amidst growing demand for support from unemployed individuals.

Furthermore, the restructuring of labor services in Finland has intensified the challenges, with responsibility for organizing these services shifting beginning last year. This reform has led to confusion and further delays in providing timely assistance to job seekers, who are in urgent need of support in finding employment. The combination of a high unemployment rate and the inadequate response from employment services raises concerns about the overall effectiveness of the job support system in Finland.